Here’s what our customers are saying…
After looking for a long time for a good carpet cleaning company, I found First Choice to be the best. I like to give my business to family owned or local businesses and I was very pleased with their service. I particularly liked the fact that they do not use a long hose from a truck. Instead the cleaning unit is carried into the home and work is a done from there. I am very pleased with the work they did.
Marilee B. |
These guys are great! Tom worked miracles on a very dirty indoor chaise that I was ready to toss. Highly recommend!!!
Karen E. |
We have been using First Choice and Tom for 17 years and have never been disappointed by the results of his work. He has a careful and considerate approach to his work that has always gotten us compliments on how well our carpets look afterwards. I highly recommend him for all the services he provides.
Steve & Kate Ellis |
What a great experience I had with First Choice Carpet Cleaning! From start to finish it was amazing. I left a message to have my entire house cleaned- area rugs, couches, hallways, stairs and bedroom. The call was returned promptly and I was given a good estimate for a “sight unseen” home. When I arrived home Tom was waiting for me. He was on time (I was late unfortunately). He walked through my home and prices were actually lower than I thought they would be noting that I hadn’t had the carpets cleaned in 3+ years and I have children. He found things to clean that I wouldn’t have even thought of such as the dining room chair seats and cushion to an outside bench. Tom is the real deal. Excellent job. Top notch service. Even cleaned my car mats!
Audra B. |
WOW!! my carpet and the other things you did for us were a tremendous success. I was apprehensive cold calling someone for my home. Somehow I was directed to your site, and I’m glad I called you. Jim was great on the phone and put me at ease, that I had called the right place. Tom, what can I say about Tom, he’s great. Personable, funny and extremely hard working. NICE JOB GUY’S–will call and recommend you next time carpet and other cleaning services come up. A BIG THANK YOU!
Chuck and Meg (and the 5 cats) |
I just wanted to let everyone know how pleased I am with the beautiful work that Tom did on my carpet. I had some very unsightly stains on my living room and bedroom carpet. The stains were embarrassing.Tom was so patient in explaining the whole process and worked with me to come up with a plan that I could afford. I’m a very persnickety consumer and for me to say that someone did an excellent job is a big deal. Kudos to First Choice Carpet Care!Keep up the excellent work and exceptional customer service. Incidentally, a shout out to Jim who made it happen so that I could have a Sunday appointment.
Lydia Scoggins |
Tom is the best. Anyone with pets knows the struggle to keep the house and carpets clean. When the vacuum comes up short, call Tom. He’s there when you need him, with no hesitation. He will always be my First Choice! Theresa Hardy |
Here’s a hard working fast crew to get your carpets like new. You’ll be very pleased! Donna Newburg |
Tom is knowledgeable, experienced and is an expert cleaner. He’s also great on problem stains, dependable, and on time. A satisfied customer since 1992. Ed & Doty Carey |
I have been using Tom’s services for several years. Because of my busy work schedule, I can’t be home most of the time when he comes over. However, I have no problem leaving him at my place alone. He is like a trusted family member. I leave him a check and he locks up when he is done. I can’t thank First Choice enough for the peace of mind they give me as well as the affordable prices. Joe & Joann Salvatori |
Tom always does a great job on my area rugs and upholstery. Betty Jean Willey |
Tom has been cleaning the carpet & upholstery in my vehicles for a decade now. He always makes it look an smell like new again. He has also cleaned up several problems I have had inside my house as well that were pet related. Karen P. |
For many years I have used First Choice to clean my carpets. Not only do they do a great job, but they are willing to work around my busy schedule. I would highly recommend them as they keep my carpet looking brand new! Mary Eckert-Wallace |
Tom has always done great work and is very reliable. He is never late and even shows up ahead of schedule sometimes. My husband and I plan on using him for years to come. Susan & Bruce Herron |
I look forward to Tom coming and doing my rugs and furniture. He does such a good job and makes me feel the house is all clean when he is done. Jean Ridings |
I have used First Choice for many years. They always do an excellent job of cleaning the carpet. They are always on-time and give me a great price. I look forward to their visit as I know I will have a job well done. Barbara Bebeck |
Tom: Thank you ever so much for the absolutely fantastic job of cleaning my carpet. The carpet was many, many years old when I bought the house two years ago. I thought it was ready to be taken up and replaced with a new carpet. Not now! Your cleaning restored it to an as good as new condition…at a very, very reasonable price. My heartfelt thanks for a truly professional job. With appreciation, |
First Choice is my first choice! Tom and his people are always on time, do a great job and leave everything in place…and at a terrific price. Carole Eglash |
I trust First Choice. I’ve been using them for over 15 years and they are always so professional and do an amazing job. Thanks First Choice! Christina and Johnny Morgan |
I have used First Choice to clean my white berber carpet for over 8 years. They always do a very thorough job. Tom is reliable, professional and reasonable. I am always completely satisfied with the results. Ronda Kopito |
I’ve used Tom for my properties I’ve sold. So it was only fitting that I use him for my own house too. I have a dog, so my carpet is wrecked. It’s been cleaned several times. They are quick, thorough, and he gets all the spots out. I like that he puts butcher paper down the walk ways. It really helps. I had an emergency because we had a party and someone threw up red velvet cupcakes in my guest room. I pre-cleaned it before he came. Tom works miracles but red dye no. 5 is not our friend. Sarah P. |
Tom Ludes, the owner and his crew, were extremely careful to really clean the carpet, and protect our products for our business exceptionally well. He really went the extra mile. I appreciated the attention to detail for the spots and the speed and care he took was really nice. Laura L. |
I had First Choice come to my place recently to clean a sofa, futon bed, and rug. Tom was very friendly and maintained such a good attitude throughout the entire job! I requested that no harsh chemicals were used during the cleaning process and everything was thoroughly cleaned without any residue or strong scents. I called around to a few other local upholstery cleaning companies and First Choice was the most reasonably priced. I would definitely use them again and recommend them to other! Candice D. |
First Choice has been cleaning the carpets in our home for years. We wouldn’t have anyone else do the job. Tom is professional, friendly, and most of all, does a fantastic job every time. I would recommend First Choice to anyone! Jennifer D. |
Tom did a great job. He is quick, professional and thorough. I like that he is a local business and he personally comes and works the job. Lynda P. |
Tom cleaned my large room and the staircase of the home I moved out of. He was professional, trustworthy and quick. Most of all, he did a fantastic job. I would absolute recommend his company to anyone who’s looking for a stellar company! This is 2nd time I’ve used First Choice. They are awesome!! They cleaned my area rug and sofa. Both look brand new. I will never call another company. Bobbi H. |
What can I say – if there was a “Six Stars” rating I would give that on this review! I have used First Choice for over 20 years and they ALWAYS do the best job for the best price! Tom (Owner) is professional and thorough in all of his work. During the last visit- He was able to get all spots in my carpet out and it literally looked new when he finished. Believe me- my spots were bad! I rarely brag about businesses- but in this case – I will. If you use First Choice – you won’t be disappointed. Awesome work and nice people! Roland E. |
Off the charts service and results!!! Tom Ludes, the owner, not only confirms every appointment with me, but he arrives early, he is enthusiastic and hard-working and professional; he pre-spots any stains on my carpets two or three times before he actually cleans the carpets, to make sure that he gets them looking like new. His prices are very reasonable and fair. I would never consider using anyone else to clean my carpets or couches, Tom has been doing it for 25 years. Alan M. |
I’ve been using Tom @ 1st choice for 6 yrs. now, and he truly works his miracles every time he shows up at my door! His machines are state of the art, and he is a very nice guy..I highly recommend him and his services! Dave K. |
I have used First Choice Carpet & Upholstery Cleaning for 15+ years. Tom and his team are professional, thorough, honest and friendly. I trust Tom totally and completely. Petra C. |
So I had a couch that was somewhat stained… actually, the couch and our first baby both arrived the same weekend, and after 20 months we had to get it cleaned. It was filthy, lord knows what was behind the stains. Anyway, somehow HD Buttercup forgot to apply any stain guard on a $9,000 couch and Tom came out and gave it a whirl. We agreed to a price for the couch and the rug, and he also threw in cleaning some other items in the family room. Well the couch was a certain fabric that pretty much makes stains permanent. The impressive thing about Tom / First Choice is that he offered to refund half the total charge and also was very helpful in recommending a good reupholstery contact. Integrity is very important to me… I will use this company again. Jeffery H. |
First off, he arrived at the beginning of the time frame given. That was a major plus for my elderly grandma. He was engaging with her and was very articulate explaining things, she’s very hard of hearing. And….She thought he was cute :). She had her carpets cleaned about a year ago by a chain. There was a spot on her carpet they couldn’t get out, Tom did. He was very knowledgeable about why we had him there. That was a relief because she was panicked he didn’t know what he was doing or do a good job. All I can say is she smiled and gave him the “nod” of approval. If anyone understands elderly, they are not eager to spend a lot of money and barely tip. She had zero issue with his price, more than fair, and she tipped him! She said she only wants him to clean her carpets from now on. Thanks Tom!! Becca W. |
Very nice and professional. Used all green products since he was cleaning the area rug in our sons room. Will use again! Tanya P. |
I had my carpets and couch cleaned by FCC and the results were amazing! Tom was awesome, one of the best experiences I have had with home services in my life. My couch was so bad that I was going to just buy a new one, and now mine is like new. He got all of the stains out of the carpet and it looks new as well. Price was very reasonable and I couldn’t be happier. You would be crazy to use anybody else for this service. Brennan L. |
I live in a senior apartment complex, 1 bed/1 bath/hallway. First Choice was highly recommended by my neighbor and their yelp deal was fantastic. They couldn’t do my bedroom as I have my parent’s 1920s antique bedroom set which takes up the whole room, just a tiny walking space to get around it. My choice. But Jim steamed the hall and living room and I was quite impressed. First, he and his brother, who run the company, are very old school friendly, on time, and very efficient. And he moved around my furniture which was an enormous help to me as a senior, tho I do have everything on little movers so everything slides easily. His equipment was modern and up to date, and not nearly as noisy as the old machines that other companies use. he was thoughtful and considerate not to bang his equipment into my furniture (and these are small apartments), and ended by giving me helpful hints to keep the look fresh and new. it was a steam clean, not a shampoo. He showed me the water after and how dirty it was. my apartment faces a hillside so I get a ton of dirt, dust, pollen and black air fuel dust as I’m in the LAX flight path. My carpet looked brand new. And it took about less than an hour. No upsells, no resells, just good old fashioned good guy work. Very pleased and very impressed. Felt like an old friend taking good care of me… something you don’t see anymore. I wear white socks and did notice a few days after that the bottoms were a little dirty but I’ve had the windows open all week so it could have been fresh dust from the hillside but they were not nearly as black as they can be before Jim did the steam, more like a light brown. So that was my test, the white sock test. I will definitely be using these guys in the future, maybe even twice a year (waited 2 years this time) but never again. it felt like I had a new carpet, shiny and clean. I couldn’t wait to vacuum the next day after it had dried so I could see all the slick vac lines that new carpet shows after a good vacuum. highly recommend these dudes… good people, good work, good prices, fair and honest. Can’t say that about too many companies anymore. And as woman, I felt completely safe with Jim in my home. Cc H. |
This was my first experience with First Choice. Tom did an excellent job bringing the carpets in my multiple room apartment back to life. He’s a great guy with great equipment and does a great job at a great price! I will be recommending Tom to my family and friends. Peter C. |
Wow, I can’t say enough about the great job Tom did on the carpet. I have two small dogs that stay indoors most of the time…enough said. Tom got out ALL the stains and cleaned the carpets so they look terrific, even better than I had hoped for. I am super satisfied with the work he did. From the moment I met him I felt comfortable to invite this man into my home. Tom’s a very down-to-earth kinda guy and he puts you at ease immediately. He is polite, professional, and friendly. His price was more than fair and I would recommend First Choice to anyone looking for great carpet cleaning! Thank you, Tom! Stan T. |
Tom is very professional, thorough and affordable! We have been using him since 1999 if not longer! He is great with pets and all that comes with them! If we could give him 10 stars we would! Elizabeth A. |
Tom was ultrafast at responding & absolutely professional while completing work. Very clean and quick, & highly recommend. Also had very good suggestions on cleaning product to use in the meantime. Definitely Will be using again. Paul M. |
Tom and his team provide an exceptional service and are magicians when it comes to carpet stains. The company is easy to communicate with, on time, trustworthy, and affordable. Highly recommended! Clem Butler |
A big shout out to Tom and First Choice. With just hours to go before he heads on vacation, he made time to squeeze me in. My house smells so much better. He is always punctual & professional as well. I have used Tom now for several years and he is the best!! Joanne G. |
From the first phone call I could tell these guys had integrity and experience. I had called 4 other places requesting bicycle oil be removed from our couch. All the other places I called said it was not possible to remove the oil (which I realize now is because it wasn’t worth their time for the amount of cleaning it was). Tom was excellent. Not only was he able to COMPLETELY REMOVE the oil stain, but he also cleaned our living room area rug just because he felt it was only fair considering the stain on our couch wasn’t huge. He was very pleasant and genuine. I will most definitely be referring this company (which was founded in 1982 btw) AND using their services for all future cleanings. Also, bike oil is not usually an easy stain to remove, but Tom is super experienced and knowledgeable, so he made it look easy. Thanks, guys! Jamie J. |
I’m so happy I called First Choice to clean my couch! Tom was so professional and the nicest guy. My couch had rings of stains on the cushions, and now it looks as good as new. I highly recommend using this company… I will definitely use them again! Melissa B. |
If you are looking for a five star service you should call Tom at First Choice, his work is outstanding and he is very professional. I am very happy and will be using continually moving forward. Janet L. |
We hope you have enjoyed our customer’s testimonials. First Choice has become one of the most trusted carpet and upholstery cleaning companies in the South Bay for the past 25 years because we use our experience and expertise to determine the best cleaning method that is appropriate for each individual job.
Call First Choice Carpet & Upholstery Cleaning today at (310) 374-1090 to schedule an appointment, request a free over the phone estimate or ask us a question.
South Bay Service Areas: Manhattan Beach, Hermosa Beach, Redondo Beach, Torrance, Hawthorne, Lawndale, El Segundo, Gardena, Lomita, Walteria, Palos Verdes Estates, Rancho Palos Verdes, Rolling Hills and Rolling Hills Estates.